FREQUENTLY ASKED QUESTIONS

Q: How to become a member in tri7luck.com?
A: On the home page, click on the "Register" or "Join Now" button; fill in the required field, follow the registration steps then click on "Register" button.

Q: What is the steps to start play the game?
A: Step 1, you need to became a member in tri7luck.com.
Step 2, contact our customer service to have the bank account list, then bank in to the relative account.
Step 3, login to tri7luck.com, submit "ADD NEW DEPOSIT" request by showing the receipt or transaction reference number.
Step 4, please wait while the deposit request is under pending status, once it approved, you may check your email for the casino username and password.
Step 5, Use the given username and password to access the casino and start enjoy the game.

Q: Is it I will use the same username to access the casino for next time?
A: Yes, you will use the same username to access the casino for the same product.

Q: How to change my password?
A: To change your password, login into your account and select "Change Password", make the necessary changes and click the "Update" button to complete the update.

Q: What if I forget my password?
A: You will be able to reset your password by clicking the "Forgot you password?" link on the Login Page. New password link will be send to your account’s mailbox.

Q: How to make a deposit?
A: We have a list of major banks and payment gateways for you to deposit. You can deposit anytime, and your account will be active and credited within minutes.

Q: When can I make a withdrawal?
A: You can make withdrawal request anytime you wish, it will normally only take 30-60minutes to processed at most.

Q: If I need further assistance?
A: Please contact our customer service, they are available 24hrs to support you, thank you!